Sovrn - Meridian Connectivity Issue with Comcast – Incident details

Commerce Reporting experiencing degraded performance

Meridian Connectivity Issue with Comcast

Resolved
Partial outage
Started almost 3 years agoLasted about 17 hours

Affected

Updates
  • Resolved
    Resolved

    StackPath/ComCast has been confirmed as stable and Meridian should be fully accessible.

  • Monitoring
    Monitoring

    A fix has been implemented and StackPath has marked all regions as "Operational". We will continue to monitor for the performance of the connection.

  • Identified
    Update

    The issue has been identified within the upstream provider network and a fix is being implemented.

  • Identified
    Identified

    We have identified the cause and StackPath is showing timeouts are happening on certain IPs from the Comcast network. StackPath is still investigating the root cause of the issue and we will continue to monitor it as well.

    Feel free to follow along at https://status.stackpath.com/