Sovrn - New Logins to the Sovrn Platform are failing. – Incident details

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New Logins to the Sovrn Platform are failing.

Resolved10 hours 37 minutes
  • ResolvedUTC

    The outage has been resolved with our third-party service. All features should be functioning again.

  • MonitoringUTC

    We have implemented a fix to allow access into the Sovrn Platform. However, some newer features are still inaccessible until our third-party service has resolved their outage. The latest update from the third-party is that they have identified the problem and are currently in the process of resolving the issue. Some of their services are starting to become healthy again, but some portions of their service are still impacted.

  • IdentifiedUTC

    We have identified a third-party service used by the Sovrn Platform is currently experiencing a major outage, which is causing logins to the Sovrn Platform to fail. We will update as soon as we know more from the third-party service.