Sovrn - Data Processing Delay – Incident details

All systems operational

Data Processing Delay

Resolved
Operational
Started over 4 years agoLasted 65 hours 50 minutes

Affected

Reporting

Operational from 9:26 PM to 3:17 PM

Commerce Reporting

Operational from 9:26 PM to 3:17 PM

Updates
  • Resolved
    UTC
    Resolved

    This issues is now resolved. All data requested via the Transaction API and downloadable reports in the Sovrn //Commerce Beta Platform is now caught up.

  • Identified
    UTC
    Identified

    We are currently investigating an issue with the //Commerce analytics dashboard, downloadable reports in the Sovrn //Commerce Beta Platform and the Transaction API, where Click and Custom Tracking (CUID) data may not be available for the dates July 6 and July 7. There is no impact to your affiliate links or earnings and we will continue to post updates as they are available. Thank you for your patience!