Sovrn - Intermittent failures retrieving Platform Advertising data – Incident details

All systems operational

Show current status

Intermittent failures retrieving Platform Advertising data

Resolved3 hours 53 minutes

Affected

Reporting

Operational from 6:12 PM to 10:05 PM

Ad Exchange Reporting

Operational from 6:12 PM to 10:05 PM

  • ResolvedUTC

    Our vendor's changes look to have fixed the problem. Have not seen any more data issues since 2PM MDT or so.

  • UpdateUTC

    Our vendor has made some changes on their end, and data availability does appear to be improving. Continuing to monitor.

  • InvestigatingUTC

    We are seeing intermittent failures with queries to Advertising analytic and reporting data. We are currently working with our vendor to resolve them. This only affects Platfoprm - Meridian is unaffected.