Resolved
Commerce Reporting Delayed starting December 2, 2022

Started
December 02, 2022 at 11:18 PM
Status
Resolved after 13 days

Impact

Operational
Affected
Applications
platform.sovrn.com
Products
Commerce
  • Resolved
    December 15, 2022 at 2:54 PM

    This issue is now resolved, all data has been caught up.

  • Monitoring
    December 13, 2022 at 6:43 PM

    We have successfully reprocessed data through December 9, 2022 and are working to complete missing data for December 6 though today.

  • Monitoring
    December 13, 2022 at 12:11 AM

    We have successfully reprocessed data through December 6, 2022 and are working to complete missing data for December 6 though today.

  • Monitoring
    December 08, 2022 at 3:45 PM

    We have implemented a fix and currently working to reprocess missing data.

  • Investigating
    December 02, 2022 at 11:18 PM

    We are investigating an issue in Commerce Analytics and reporting causing some data to be delayed starting on December 2, 2022. We are working to resolve this as soon as possible. Visit our Status Page for the latest updates on this issue.