Sovrn - Advertising Analytic data is missing from the Platform – Incident details

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Advertising Analytic data is missing from the Platform

ResolvedPartial outage8 hours 54 minutes

Affected

Reporting

Partial outage from 4:34 PM to 1:29 AM

Ad Exchange Reporting

Partial outage from 4:34 PM to 1:29 AM

  • ResolvedUTC

    All incomplete data has been restored.

  • UpdateUTC

    Reporting data from 12/13/2022 & 12/14/2022 is incomplete. We are working on this.

  • IdentifiedUTC

    The initial problem blocking access to analytic data has been resolved. We are now looking why data from yesterday (12/13/2022) is missing.

  • InvestigatingUTC

    We are currently investigating this incident.