Sovrn - Commerce Analytics Dashboard and Reporting API not returning data intermittently – Incident details

All systems operational

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Commerce Analytics Dashboard and Reporting API not returning data intermittently

Resolved8 hours 13 minutes

Affected

Products

Operational from 4:19 PM to 12:33 AM

Commerce

Operational from 4:19 PM to 12:33 AM

  • ResolvedUTC

    This incident has been resolved.

  • MonitoringUTC

    We implemented a fix and are currently monitoring the result.

  • InvestigatingUTC

    We are investigating an issue preventing the Commerce Analytics Dashboard from loading intermittently. We appreciate your patience and understanding as we quickly work to get this resolved.