Sovrn - Commerce Analytics Real-Time Data Delay – Incident details

Commerce Analytics Real-Time Data Delay

Resolved73 hours 36 minutes

Affected

Products

Operational from 5:41 PM to 7:17 PM

Commerce

Operational from 5:41 PM to 7:17 PM

  • ResolvedUTC

    This incident has been resolved.

  • MonitoringUTC

    We implemented a fix and are currently monitoring the result.

  • InvestigatingUTC

    We are currently investigating a reporting delay affecting data from June 19, 2023 to present. During this period, data accessed via Commerce Analytics and our Reporting APIs may be incomplete or inflated. We're working to resolve this issue as quickly as possible. We apologize for any inconvenience caused by this downtime.