Sovrn - Advertising Reports Downloaded with Blank Data – Incident details

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Advertising Reports Downloaded with Blank Data

ResolvedDegraded performance113 hours 25 minutes

Affected

Reporting

Degraded performance from 9:56 PM to 3:21 PM

Ad Exchange Reporting

Degraded performance from 9:56 PM to 3:21 PM

  • ResolvedUTC

    This incident has been resolved.

  • UpdateUTC

    We are currently working with a third-party provider to resolve this issue. This is causing the Inventory Performance report, Bid Report, and Multi-site Report to be downloaded with blank data when "Last month" is selected.

    Our best people are on it.

    You can expect resolution or further updates by 12 am UTC on Monday, Nov 13th.

  • IdentifiedUTC

    We have identified issues with the Inventory Performance report, Bid Report, and Multi-site Report. Our best people are on it. We expect resolution by 12 am Nov 10th UTC