Sovrn - Commerce Reporting Delay – Incident details

Commerce Reporting Delay

Resolved287 hours 24 minutes

Affected

Reporting

Operational from 7:40 PM to 7:05 PM

Commerce Reporting

Operational from 7:40 PM to 7:05 PM

  • ResolvedUTC

    This incident has been resolved.

  • MonitoringUTC

    We are currently working to address a reporting delay in commission events from one of our network partners, affecting data from December 25, 2023 through December 26, 2023. We appreciate your patience and understanding as we quickly work to get this resolved.

  • InvestigatingUTC

    We're experiencing an issue with analytics & reporting data on the Dashboard and Reporting APIs. Our best people are on it.