Sovrn - Data Processing Delay – Incident details

Commerce Reporting experiencing degraded performance

Data Processing Delay

Resolved
Operational
Started about 2 years agoLasted about 12 hours

Affected

Reporting

Operational from 4:01 PM to 3:46 AM

Ad Exchange Reporting

Operational from 4:01 PM to 3:46 AM

Updates
  • Resolved
    Resolved

    All delayed data should be processed and current.

  • Identified
    Identified

    We have identified the problem and are currently processing the delayed hours.

    If you receive a Daily Ad Performance for Advertising data from Meridian, we will be re-sending those emails once all delayed hours are processed. The email that went out earlier today was missing some hours of data.

    We will update again once all delayed hours have been processed.

  • Investigating
    Investigating

    We're experiencing a delay in data reporting, starting at July 14th at hour 21 UTC, and are actively working to resolve the problem.