Sovrn - Advertising, Commerce & Signal Products in the Platform are failing to load – Incident details

Commerce Reporting experiencing degraded performance

Advertising, Commerce & Signal Products in the Platform are failing to load

Resolved
Operational
Started almost 2 years agoLasted about 3 hours

Affected

Products

Operational from 9:00 PM to 12:14 AM

Ad Exchange

Operational from 9:00 PM to 12:14 AM

Commerce

Operational from 9:00 PM to 12:14 AM

Signal

Operational from 9:00 PM to 12:14 AM

Updates
  • Resolved
    Resolved

    We have identified the issue and have restored access to all products in the Platform.

  • Investigating
    Investigating

    We are investigating an issue where Advertising, Commerce & Signal features are inaccessible to all users. We will continue to post updates as soon as they are available.