Sovrn - Notice history

All systems operational

Operational

Ad Exchange - Operational

Commerce - Operational

Operational

Ad Exchange Reporting - Operational

Commerce Reporting - Operational

Notice history

May 2023

Advertising analytic data is missing for May 28th
  • Resolved
    Resolved

    This incident has been resolved.

  • Identified
    Identified

    We are continuing to work on a fix for this incident.

  • Investigating
    Investigating

    Advertising analytic data is missing for May 28th. Our best people are on it.

Commerce Analytics Database Upgrade
  • Completed
    May 25, 2023 at 11:15 PM
    Completed
    May 25, 2023 at 11:15 PM

    Maintenance has completed successfully

  • In progress
    May 25, 2023 at 6:00 PM
    In progress
    May 25, 2023 at 6:00 PM

    Maintenance is now in progress

  • Planned
    May 25, 2023 at 6:00 PM
    Planned
    May 25, 2023 at 6:00 PM

    Commerce Analytics may be temporarily unavailable on May 25, 2023 6:00PM UTC to May 25, 2023 11:00PM UTC to preform a required database upgrade. We apologize for any inconvenience caused by this downtime.

Commerce Analytics Database Upgrade
  • Completed
    May 24, 2023 at 11:15 PM
    Completed
    May 24, 2023 at 11:15 PM

    Maintenance has completed successfully

  • In progress
    May 24, 2023 at 6:00 PM
    In progress
    May 24, 2023 at 6:00 PM

    Maintenance is now in progress

  • Planned
    May 24, 2023 at 6:00 PM
    Planned
    May 24, 2023 at 6:00 PM

    Commerce Analytics may be temporarily unavailable on May 24, 2023 6:00PM UTC to May 24, 2023 11:00PM UTC to preform a required database upgrade. We apologize for any inconvenience caused by this downtime.

Commerce Analytics Database Upgrade
  • Completed
    May 24, 2023 at 3:58 AM
    Completed
    May 24, 2023 at 3:58 AM

    Maintenance has completed successfully

  • In progress
    May 23, 2023 at 10:28 PM
    In progress
    May 23, 2023 at 10:28 PM

    We are planning for a scheduled maintenance during that time.Commerce Analytics may be temporarily unavailable on May 23, 2023 10:00PM UTC to May 24, 2023 2:00AM UTC to preform a required database upgrade. We apologize for any inconvenience caused by this downtime.

  • Planned
    May 23, 2023 at 10:28 PM
    Planned
    May 23, 2023 at 10:28 PM

    We are planning for a scheduled maintenance during that time.Commerce Analytics may be temporarily unavailable on May 23, 2023 10:00PM UTC to May 24, 2023 2:00AM UTC to preform a required database upgrade. We apologize for any inconvenience caused by this downtime.

Commerce Analytics Database Upgrade
  • Completed
    May 23, 2023 at 5:00 AM
    Completed
    May 23, 2023 at 5:00 AM

    Maintenance has completed successfully.

  • In progress
    May 22, 2023 at 11:00 PM
    In progress
    May 22, 2023 at 11:00 PM

    Commerce Analytics may be temporarily unavailable on May 22, 2023 11:00PM UTC to May 23, 2023 5:00AM UTC to preform a required database upgrade. We apologize for any inconvenience caused by this downtime.

Apr 2023

Advertising Reporting Data is delayed in the Platform
  • Resolved
    Resolved

    This incident has been resolved.

  • Investigating
    Investigating

    We are currently investigating this incident.

Commerce Analytics Database Upgrade
  • Completed
    April 18, 2023 at 10:00 PM
    Completed
    April 18, 2023 at 10:00 PM

    Maintenance has completed successfully

  • In progress
    April 18, 2023 at 9:00 PM
    In progress
    April 18, 2023 at 9:00 PM

    Maintenance is now in progress

  • Planned
    April 18, 2023 at 9:00 PM
    Planned
    April 18, 2023 at 9:00 PM

    Scheduled Maintenance: Commerce Analytics may be temporarily unavailable on April 18, 2023 9:00PM UTC to April 18, 2023 10:00PM UTC to preform a required database upgrade. We apologize for any inconvenience caused by this downtime.

Advertising Analytics/Reporting Database Upgrade
  • Completed
    April 13, 2023 at 11:00 PM
    Completed
    April 13, 2023 at 11:00 PM

    Maintenance has completed successfully

  • In progress
    April 13, 2023 at 8:00 PM
    In progress
    April 13, 2023 at 8:00 PM

    Maintenance is now in progress

  • Planned
    April 13, 2023 at 8:00 PM
    Planned
    April 13, 2023 at 8:00 PM

    We are planning for a scheduled maintenance during that time.

Advertising Reporting Data is delayed in the Platform
  • Resolved
    Resolved

    This incident has been resolved.

  • Investigating
    Investigating

    We are currently investigating this incident.

Mar 2023

Platform Advertising Analytics Maintenance
  • Completed
    March 29, 2023 at 10:47 PM
    Completed
    March 29, 2023 at 10:47 PM

    Maintenance has completed successfully.

  • In progress
    March 29, 2023 at 10:00 PM
    In progress
    March 29, 2023 at 10:00 PM

    Maintenance is now in progress

  • Planned
    March 29, 2023 at 10:00 PM
    Planned
    March 29, 2023 at 10:00 PM

    We are planning for a scheduled maintenance during that time. There should be no impact to reports or analytic graphs.

Partial Commerce Reporting Delay Starting March 26, 2023
  • Resolved
    Resolved

    This incident has been resolved.

  • Identified
    Identified

    We are currently investigating a reporting delay affecting data from March 26, 2023 to present. During this period, data accessed via Commerce Analytics and our Reporting APIs may be incomplete.

Platform Reporting Maintenance
  • Completed
    March 14, 2023 at 11:00 PM
    Completed
    March 14, 2023 at 11:00 PM

    Maintenance has completed successfully

  • In progress
    March 14, 2023 at 10:00 PM
    In progress
    March 14, 2023 at 10:00 PM

    Maintenance is now in progress

  • Planned
    March 14, 2023 at 10:00 PM
    Planned
    March 14, 2023 at 10:00 PM

    We are planning for a scheduled maintenance during that time.

Sovrn.co Links may not be directed to their destination
  • Resolved
    Resolved

    This incident has been resolved.

  • Investigating
    Investigating

    We are currently investigating an issue causing sovrn.co shortened links to redirect to a 500.

Advertising Analytics Database Maintenance
  • Completed
    March 07, 2023 at 11:15 PM
    Completed
    March 07, 2023 at 11:15 PM

    Maintenance has completed successfully

  • In progress
    March 07, 2023 at 11:00 PM
    In progress
    March 07, 2023 at 11:00 PM

    Maintenance is now in progress

  • Planned
    March 07, 2023 at 11:00 PM
    Planned
    March 07, 2023 at 11:00 PM

    We are planning for a scheduled maintenance during that time.

Mar 2023 to May 2023

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