Sovrn - Advertising Reporting Data is behind – Incident details

Commerce Reporting experiencing degraded performance

Advertising Reporting Data is behind

Resolved
Partial outage
Started almost 2 years agoLasted 10 days

Affected

Reporting

Partial outage from 7:22 PM to 4:47 PM

Ad Exchange Reporting

Partial outage from 7:22 PM to 4:47 PM

Updates
  • Resolved
    Resolved

    All data in Meridian is now current.

  • Identified
    Update

    All Platform data is now current. We are still working on getting Meridian data reloaded.

  • Identified
    Identified

    The original issue is no longer blocking the reporting jobs. We continue to monitor these jobs as they start processing again.

  • Investigating
    Investigating

    There are problems with Advertising Reporting data on 11/18/2022 from 8pm UTC onwards. We are currently investigating. This affects both Meridian and Platform.