Sovrn - Intermittent Errors for Sovrn Platform – Incident details

All systems operational

Intermittent Errors for Sovrn Platform

Resolved
Degraded performance
Started 10 months agoLasted 4 days

Affected

Products

Degraded performance from 6:32 PM to 9:59 PM

Ad Exchange

Degraded performance from 6:32 PM to 9:59 PM

Commerce

Degraded performance from 6:32 PM to 9:59 PM

Updates
  • Resolved
    Resolved

    This incident has been resolved. Thanks for your patience!

  • Monitoring
    Update

    We have implemented a solution & our best people continue to monitor. Expect full resolution or more updates by 12 am Nov 18th UTC

  • Monitoring
    Monitoring

    We have implemented a solution & our best people are monitoring. Expect full resolution or more updates by 12 am Nov 15th UTC

  • Investigating
    Investigating

    We are investigating issues causing error messages to intermittently appear on pages in the Sovrn Platform. This is happening for the Ad Exchange and Commerce. Our best people are working on it. Please expect resolution or further updates by 12 am Nov 13th UTC.