Sovrn Status - Incident history https://status.sovrn.com Sovrn Tue, 17 Mar 2026 18:00:00 +0000 Report links in emails not working Type: Incident Duration: 1 day, 1 hour and 4 minutes Affected Components: Ad Exchange Reporting Mar 17, 18:00:00 GMT+0 - Identified - Links in Advertising report emails are currently not working. When clicked, they may lead to an “Access Denied” page. We’ve identified the issue and are actively working on a fix. Our team is prioritizing restoring access as quickly as possible. Mar 18, 19:03:36 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 1 day, 1 hour and 4 minutes

Affected Components:

<p><small>Mar <var data-var='date'> 17</var>, <var data-var='time'>18:00:00</var> GMT+0</small><br><strong>Identified</strong> - Links in Advertising report emails are currently not working. When clicked, they may lead to an “Access Denied” page. We’ve identified the issue and are actively working on a fix. Our team is prioritizing restoring access as quickly as possible..</p> <p><small>Mar <var data-var='date'> 18</var>, <var data-var='time'>19:03:36</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Tue, 17 Mar 2026 18:00:00 +0000 https://status.sovrn.com/incident/cmmwdo7k600p85zc22ime2k0h https://status.sovrn.com/incident/cmmwdo7k600p85zc22ime2k0h Management Actions Temporarily Unavailable Type: Incident Duration: 1 day, 2 hours and 8 minutes Mar 12, 18:00:00 GMT+0 - Identified - Some Sovrn users may currently be unable to create or modify Ad tags, Properties, or Ad quality blocks. Our team is actively working on a fix. We’ll provide an update as soon as the issue is resolved. Mar 13, 20:08:00 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 1 day, 2 hours and 8 minutes

<p><small>Mar <var data-var='date'> 12</var>, <var data-var='time'>18:00:00</var> GMT+0</small><br><strong>Identified</strong> - Some Sovrn users may currently be unable to create or modify Ad tags, Properties, or Ad quality blocks. Our team is actively working on a fix. We’ll provide an update as soon as the issue is resolved..</p> <p><small>Mar <var data-var='date'> 13</var>, <var data-var='time'>20:08:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Thu, 12 Mar 2026 18:00:00 +0000 https://status.sovrn.com/incident/cmmpadaie01hqs0mmlfghfw4h https://status.sovrn.com/incident/cmmpadaie01hqs0mmlfghfw4h Data Delay for the Sovrn Ad Exchange Type: Incident Duration: 1 hour and 30 minutes Affected Components: Ad Exchange Reporting Feb 5, 16:51:53 GMT+0 - Investigating - Data for the Sovrn Ad Exchange is currently delayed for February 4, 2026\. This happens when we detect issues with upstream data which requires our teams to investigate further to make sure there are no discrepancies. Our Teams are working hard to bring us back up-to-date. Feb 5, 18:22:03 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 1 hour and 30 minutes

Affected Components:

<p><small>Feb <var data-var='date'> 5</var>, <var data-var='time'>16:51:53</var> GMT+0</small><br><strong>Investigating</strong> - Data for the Sovrn Ad Exchange is currently delayed for February 4, 2026\. This happens when we detect issues with upstream data which requires our teams to investigate further to make sure there are no discrepancies. Our Teams are working hard to bring us back up-to-date..</p> <p><small>Feb <var data-var='date'> 5</var>, <var data-var='time'>18:22:03</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Thu, 5 Feb 2026 16:51:53 +0000 https://status.sovrn.com/incident/cml9p1wg101ectwesjhkzb9kn https://status.sovrn.com/incident/cml9p1wg101ectwesjhkzb9kn Data Delay for Sovrn Commerce Type: Incident Duration: 2 days, 4 hours and 32 minutes Affected Components: Commerce Reporting Feb 1, 17:00:00 GMT+0 - Identified - We’re experiencing a delay in reporting commission events beginning February 1, 2026\. As a result, your revenue may appear lower than expected for this period. We’re working to resolve the issue quickly and appreciate your patience. Feb 3, 21:32:00 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 2 days, 4 hours and 32 minutes

Affected Components:

<p><small>Feb <var data-var='date'> 1</var>, <var data-var='time'>17:00:00</var> GMT+0</small><br><strong>Identified</strong> - We’re experiencing a delay in reporting commission events beginning February 1, 2026\. As a result, your revenue may appear lower than expected for this period. We’re working to resolve the issue quickly and appreciate your patience..</p> <p><small>Feb <var data-var='date'> 3</var>, <var data-var='time'>21:32:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Sun, 1 Feb 2026 17:00:00 +0000 https://status.sovrn.com/incident/cml6tl6gj08ca8qow5gew4g9m https://status.sovrn.com/incident/cml6tl6gj08ca8qow5gew4g9m Sign In/Sign Up Errors for the Sovrn Platform Type: Incident Duration: 1 day and 40 minutes Affected Components: Ad Exchange, Signal, , Commerce, Products → Jan 14, 16:06:41 GMT+0 - Investigating - Users might be experiencing issues when trying to sign up or log in to the Sovrn Platform. Our Teams are hard at work on a fix. Jan 15, 16:46:46 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 1 day and 40 minutes

Affected Components: , , ,

<p><small>Jan <var data-var='date'> 14</var>, <var data-var='time'>16:06:41</var> GMT+0</small><br><strong>Investigating</strong> - Users might be experiencing issues when trying to sign up or log in to the Sovrn Platform. Our Teams are hard at work on a fix..</p> <p><small>Jan <var data-var='date'> 15</var>, <var data-var='time'>16:46:46</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Wed, 14 Jan 2026 16:06:41 +0000 https://status.sovrn.com/incident/cmke7r133010ghahwy44upjhd https://status.sovrn.com/incident/cmke7r133010ghahwy44upjhd Data Delay for the Sovrn Ad Exchange Type: Incident Duration: 2 days, 23 hours and 17 minutes Affected Components: Ad Exchange Reporting Jan 5, 19:00:00 GMT+0 - Identified - Data for the Sovrn Ad Exchange is currently delayed for January 5th. This happens when we detect issues with upstream data which requires our teams to investigate further to make sure there are no discrepancies. Our Teams are working hard to bring us back up-to-date. Jan 7, 18:17:58 GMT+0 - Identified - January 5th data is now up to date, but we currently have a delay for January 6th. We are continuing to work on a fix for this incident. Jan 8, 18:17:00 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 2 days, 23 hours and 17 minutes

Affected Components:

<p><small>Jan <var data-var='date'> 5</var>, <var data-var='time'>19:00:00</var> GMT+0</small><br><strong>Identified</strong> - Data for the Sovrn Ad Exchange is currently delayed for January 5th. This happens when we detect issues with upstream data which requires our teams to investigate further to make sure there are no discrepancies. Our Teams are working hard to bring us back up-to-date..</p> <p><small>Jan <var data-var='date'> 7</var>, <var data-var='time'>18:17:58</var> GMT+0</small><br><strong>Identified</strong> - January 5th data is now up to date, but we currently have a delay for January 6th. We are continuing to work on a fix for this incident..</p> <p><small>Jan <var data-var='date'> 8</var>, <var data-var='time'>18:17:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Mon, 5 Jan 2026 19:00:00 +0000 https://status.sovrn.com/incident/cmk33rxsw00xx1yolduks409h https://status.sovrn.com/incident/cmk33rxsw00xx1yolduks409h Data Delay for the Sovrn Ad Exchange Type: Incident Duration: 2 days and 43 minutes Affected Components: Ad Exchange Reporting Oct 28, 16:30:00 GMT+0 - Investigating - Data for the Sovrn Ad Exchange is currently delayed for October 28th. This happens when we detect issues with upstream data which requires our teams to investigate further to make sure there are no discrepancies. Our Teams are working hard to bring us back up-to-date. Oct 30, 17:12:55 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 2 days and 43 minutes

Affected Components:

<p><small>Oct <var data-var='date'> 28</var>, <var data-var='time'>16:30:00</var> GMT+0</small><br><strong>Investigating</strong> - Data for the Sovrn Ad Exchange is currently delayed for October 28th. This happens when we detect issues with upstream data which requires our teams to investigate further to make sure there are no discrepancies. Our Teams are working hard to bring us back up-to-date..</p> <p><small>Oct <var data-var='date'> 30</var>, <var data-var='time'>17:12:55</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Tue, 28 Oct 2025 16:30:00 +0000 https://status.sovrn.com/incident/cmhdpr38700aqardkn3jr04is https://status.sovrn.com/incident/cmhdpr38700aqardkn3jr04is AWS Outage in US-East Impacting Services and Reporting Across Products Type: Incident Duration: 1 day, 2 hours and 49 minutes Affected Components: Ad Exchange, Commerce, Ad Exchange Reporting, Commerce Reporting Oct 20, 15:39:01 GMT+0 - Investigating - We are currently investigating this incident. Oct 21, 18:28:20 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 1 day, 2 hours and 49 minutes

Affected Components: , , ,

<p><small>Oct <var data-var='date'> 20</var>, <var data-var='time'>15:39:01</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Oct <var data-var='date'> 21</var>, <var data-var='time'>18:28:20</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Mon, 20 Oct 2025 15:39:01 +0000 https://status.sovrn.com/incident/cmgzaw6qd039jmnf2vj688k5z https://status.sovrn.com/incident/cmgzaw6qd039jmnf2vj688k5z Planned Maintenance for Sovrn Type: Maintenance Duration: 20 minutes Affected Components: Ad Exchange, Signal, , Commerce, Products → Sep 30, 20:30:00 GMT+0 - Identified - We will be performing a scheduled upgrade on **September 30th 2:30pm MDT**. Some services and tools of the Sovrn Platform may not be accessible during this time. We appreciate your patience. Sep 30, 20:50:00 GMT+0 - Completed - Maintenance has completed successfully Sep 30, 20:30:01 GMT+0 - Identified - Maintenance is now in progress Type: Maintenance

Duration: 20 minutes

Affected Components: , , ,

<p><small>Sep <var data-var='date'> 30</var>, <var data-var='time'>20:30:00</var> GMT+0</small><br><strong>Identified</strong> - We will be performing a scheduled upgrade on **September 30th 2:30pm MDT**. Some services and tools of the Sovrn Platform may not be accessible during this time. We appreciate your patience..</p> <p><small>Sep <var data-var='date'> 30</var>, <var data-var='time'>20:50:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Sep <var data-var='date'> 30</var>, <var data-var='time'>20:30:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> ]]> Tue, 30 Sep 2025 20:30:00 +0000 https://status.sovrn.com/maintenance/cmg5m1gph033lcp2m8mcusplf https://status.sovrn.com/maintenance/cmg5m1gph033lcp2m8mcusplf Scheduled Maintenance for Sovrn Platform Type: Maintenance Duration: 1 hour and 39 minutes Affected Components: Signal Reporting, Ad Exchange, Ad Exchange Reporting, Commerce Reporting, Signal, Commerce Sep 24, 21:00:01 GMT+0 - Identified - Maintenance is now in progress Sep 24, 21:00:00 GMT+0 - Identified - Our platform will be offline for 1 hour on **September 24, 2025 3-4pm MDT** while we perform scheduled maintenance. We appreciate your patience Sep 24, 22:39:20 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 1 hour and 39 minutes

Affected Components: , , , , ,

<p><small>Sep <var data-var='date'> 24</var>, <var data-var='time'>21:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Sep <var data-var='date'> 24</var>, <var data-var='time'>21:00:00</var> GMT+0</small><br><strong>Identified</strong> - Our platform will be offline for 1 hour on **September 24, 2025 3-4pm MDT** while we perform scheduled maintenance. We appreciate your patience.</p> <p><small>Sep <var data-var='date'> 24</var>, <var data-var='time'>22:39:20</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Wed, 24 Sep 2025 21:00:00 +0000 https://status.sovrn.com/maintenance/cmfpw07xd00zy82ymhjiknjnu https://status.sovrn.com/maintenance/cmfpw07xd00zy82ymhjiknjnu Onboarding Errors for the Sovrn Platform Type: Incident Duration: 1 hour and 5 minutes Affected Components: Commerce, Ad Exchange, Signal, , Products → Sep 15, 17:13:06 GMT+0 - Investigating - Sovrn users might be experiencing issues when trying to onboard to a product in the Sovrn Platform. Our Teams are hard at work on a fix. Sep 15, 18:17:43 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 1 hour and 5 minutes

Affected Components: , , ,

<p><small>Sep <var data-var='date'> 15</var>, <var data-var='time'>17:13:06</var> GMT+0</small><br><strong>Investigating</strong> - Sovrn users might be experiencing issues when trying to onboard to a product in the Sovrn Platform. Our Teams are hard at work on a fix..</p> <p><small>Sep <var data-var='date'> 15</var>, <var data-var='time'>18:17:43</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Mon, 15 Sep 2025 17:13:06 +0000 https://status.sovrn.com/incident/cmfldudg600ta1nuxt8j4v66s https://status.sovrn.com/incident/cmfldudg600ta1nuxt8j4v66s Data Delay for Sovrn Commerce Type: Incident Duration: 5 days, 6 hours and 42 minutes Affected Components: Commerce Reporting Sep 10, 15:30:00 GMT+0 - Investigating - Data retrieved from the Commerce Transactions reporting API may be incomplete starting on September 10th. Our Teams are working hard to get data back up-to-date. Sep 15, 22:12:23 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 5 days, 6 hours and 42 minutes

Affected Components:

<p><small>Sep <var data-var='date'> 10</var>, <var data-var='time'>15:30:00</var> GMT+0</small><br><strong>Investigating</strong> - Data retrieved from the Commerce Transactions reporting API may be incomplete starting on September 10th. Our Teams are working hard to get data back up-to-date..</p> <p><small>Sep <var data-var='date'> 15</var>, <var data-var='time'>22:12:23</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Wed, 10 Sep 2025 15:30:00 +0000 https://status.sovrn.com/incident/cmflcu5yb006v10qzgfeckjlu https://status.sovrn.com/incident/cmflcu5yb006v10qzgfeckjlu Data Delay for Sovrn Commerce Type: Incident Duration: 3 days, 1 hour and 45 minutes Affected Components: Commerce Reporting Sep 9, 16:30:00 GMT+0 - Investigating - Data for Sovrn Commerce is currently delayed. This can happen when third-party data is delayed from Commerce merchants and merchant networks. Our Teams are working hard to get data back up-to-date. Sep 12, 18:14:50 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 3 days, 1 hour and 45 minutes

Affected Components:

<p><small>Sep <var data-var='date'> 9</var>, <var data-var='time'>16:30:00</var> GMT+0</small><br><strong>Investigating</strong> - Data for Sovrn Commerce is currently delayed. This can happen when third-party data is delayed from Commerce merchants and merchant networks. Our Teams are working hard to get data back up-to-date..</p> <p><small>Sep <var data-var='date'> 12</var>, <var data-var='time'>18:14:50</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Tue, 9 Sep 2025 16:30:00 +0000 https://status.sovrn.com/incident/cmfeacyld0020uosdyzhap550 https://status.sovrn.com/incident/cmfeacyld0020uosdyzhap550 Commerce Analytics & Reporting Interruption Type: Incident Duration: 1 day, 15 hours and 20 minutes Affected Components: Commerce Reporting, Commerce Jul 10, 10:00:00 GMT+0 - Monitoring - Between 01:00–10:00 UTC on July 10, 2025, Commerce reporting (Analytics dashboard and Real-Time Reports API) may have returned errors or no data. The issue has been resolved, and services are now stable and being monitored. If you encountered issues with data imports during this time, please resume or restart them to ensure all records are captured. Jul 10, 00:00:00 GMT+0 - Investigating - Between 01:00–10:00 UTC on July 10, 2025, Commerce reporting (Analytics dashboard and Real-Time Reports API) may have returned errors or no data. We are actively investigating the issue. Jul 11, 15:19:53 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 1 day, 15 hours and 20 minutes

Affected Components: ,

<p><small>Jul <var data-var='date'> 10</var>, <var data-var='time'>10:00:00</var> GMT+0</small><br><strong>Monitoring</strong> - Between 01:00–10:00 UTC on July 10, 2025, Commerce reporting (Analytics dashboard and Real-Time Reports API) may have returned errors or no data. The issue has been resolved, and services are now stable and being monitored. If you encountered issues with data imports during this time, please resume or restart them to ensure all records are captured..</p> <p><small>Jul <var data-var='date'> 10</var>, <var data-var='time'>00:00:00</var> GMT+0</small><br><strong>Investigating</strong> - Between 01:00–10:00 UTC on July 10, 2025, Commerce reporting (Analytics dashboard and Real-Time Reports API) may have returned errors or no data. We are actively investigating the issue..</p> <p><small>Jul <var data-var='date'> 11</var>, <var data-var='time'>15:19:53</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Thu, 10 Jul 2025 00:00:00 +0000 https://status.sovrn.com/incident/cmcxh61zs0011g5nxkohhmne3 https://status.sovrn.com/incident/cmcxh61zs0011g5nxkohhmne3 Commerce Services Degraded Type: Incident Duration: 7 hours and 29 minutes Affected Components: Commerce Reporting, Commerce Jun 22, 14:00:00 GMT+0 - Investigating - Stating June 22, 2025 at 8:00 AM MDT, some Sovrn Commerce services including the Sovrn Platform, APIs and [Sovrn.co](http://Sovrn.co) short link redirects may not be functioning as expected. We are currently investigating this incident. Jun 22, 16:20:39 GMT+0 - Identified - We have verified that all click and revenue tracking remains fully functional and unaffected by the incident. However, access to some Sovrn Commerce services—including the Reporting API—may be degraded. Our team is actively working on a fix and will provide additional updates as they become available. Jun 22, 16:31:11 GMT+0 - Monitoring - All Sovrn Commerce services are now fully operational. We have resolved the issue and are continuing to monitor system performance to ensure continued stability. Jun 22, 21:29:11 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 7 hours and 29 minutes

Affected Components: ,

<p><small>Jun <var data-var='date'> 22</var>, <var data-var='time'>14:00:00</var> GMT+0</small><br><strong>Investigating</strong> - Stating June 22, 2025 at 8:00 AM MDT, some Sovrn Commerce services including the Sovrn Platform, APIs and [Sovrn.co](http://Sovrn.co) short link redirects may not be functioning as expected. We are currently investigating this incident..</p> <p><small>Jun <var data-var='date'> 22</var>, <var data-var='time'>16:20:39</var> GMT+0</small><br><strong>Identified</strong> - We have verified that all click and revenue tracking remains fully functional and unaffected by the incident. However, access to some Sovrn Commerce services—including the Reporting API—may be degraded. Our team is actively working on a fix and will provide additional updates as they become available..</p> <p><small>Jun <var data-var='date'> 22</var>, <var data-var='time'>16:31:11</var> GMT+0</small><br><strong>Monitoring</strong> - All Sovrn Commerce services are now fully operational. We have resolved the issue and are continuing to monitor system performance to ensure continued stability..</p> <p><small>Jun <var data-var='date'> 22</var>, <var data-var='time'>21:29:11</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Sun, 22 Jun 2025 14:00:00 +0000 https://status.sovrn.com/incident/cmc7uhp3b0009atd20yc9y1y3 https://status.sovrn.com/incident/cmc7uhp3b0009atd20yc9y1y3 Sovrn Platform Database Maintenance Type: Maintenance Duration: 30 minutes Affected Components: Signal, Commerce, Ad Exchange Apr 22, 21:30:00 GMT+0 - Completed - Maintenance has completed successfully Apr 22, 21:00:01 GMT+0 - Identified - Maintenance is now in progress Apr 22, 21:00:00 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. We do not anticipate any downtime, but there may be a brief period of limited access. Type: Maintenance

Duration: 30 minutes

Affected Components: , ,

<p><small>Apr <var data-var='date'> 22</var>, <var data-var='time'>21:30:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Apr <var data-var='date'> 22</var>, <var data-var='time'>21:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Apr <var data-var='date'> 22</var>, <var data-var='time'>21:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during that time. We do not anticipate any downtime, but there may be a brief period of limited access..</p> ]]> Tue, 22 Apr 2025 21:00:00 +0000 https://status.sovrn.com/maintenance/cm9spgbcn004k7cf5dget4ayw https://status.sovrn.com/maintenance/cm9spgbcn004k7cf5dget4ayw Sovrn Platform Database Maintenance Type: Maintenance Duration: 30 minutes Affected Components: Signal, Ad Exchange, Commerce Apr 16, 22:00:00 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. We do not anticipate any downtime, but there may be a brief period of limited access. Apr 16, 22:30:00 GMT+0 - Completed - Maintenance has completed successfully Apr 16, 22:00:01 GMT+0 - Identified - Maintenance is now in progress Type: Maintenance

Duration: 30 minutes

Affected Components: , ,

<p><small>Apr <var data-var='date'> 16</var>, <var data-var='time'>22:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during that time. We do not anticipate any downtime, but there may be a brief period of limited access..</p> <p><small>Apr <var data-var='date'> 16</var>, <var data-var='time'>22:30:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Apr <var data-var='date'> 16</var>, <var data-var='time'>22:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> ]]> Wed, 16 Apr 2025 22:00:00 +0000 https://status.sovrn.com/maintenance/cm9ipusmy002egord695kozqm https://status.sovrn.com/maintenance/cm9ipusmy002egord695kozqm Sovrn Platform Database Maintenance Type: Maintenance Duration: 30 minutes Affected Components: Signal Reporting, Commerce Reporting, Ad Exchange Reporting Apr 8, 22:00:00 GMT+0 - Identified - We are planning for a scheduled maintenance during this time. We anticipate about 5-10 minutes of downtime where the Sovrn Platform will not be accessible. Apr 8, 22:00:01 GMT+0 - Identified - Maintenance is now in progress Apr 8, 22:30:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 30 minutes

Affected Components: , ,

<p><small>Apr <var data-var='date'> 8</var>, <var data-var='time'>22:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during this time. We anticipate about 5-10 minutes of downtime where the Sovrn Platform will not be accessible..</p> <p><small>Apr <var data-var='date'> 8</var>, <var data-var='time'>22:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Apr <var data-var='date'> 8</var>, <var data-var='time'>22:30:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Tue, 8 Apr 2025 22:00:00 +0000 https://status.sovrn.com/maintenance/cm93bdtz2007xdjmomez9vioi https://status.sovrn.com/maintenance/cm93bdtz2007xdjmomez9vioi Sovrn Platform Database Maintenance Type: Maintenance Duration: 30 minutes Affected Components: Signal, Ad Exchange, Commerce Mar 24, 20:00:01 GMT+0 - Identified - Maintenance is now in progress Mar 24, 20:30:00 GMT+0 - Completed - Maintenance has completed successfully Mar 24, 20:00:00 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. We do not anticipate any downtime, but there may be a brief period of limited access. Type: Maintenance

Duration: 30 minutes

Affected Components: , ,

<p><small>Mar <var data-var='date'> 24</var>, <var data-var='time'>20:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Mar <var data-var='date'> 24</var>, <var data-var='time'>20:30:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Mar <var data-var='date'> 24</var>, <var data-var='time'>20:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during that time. We do not anticipate any downtime, but there may be a brief period of limited access..</p> ]]> Mon, 24 Mar 2025 20:00:00 +0000 https://status.sovrn.com/maintenance/cm8n7btg7008bz1cglgfc7e8k https://status.sovrn.com/maintenance/cm8n7btg7008bz1cglgfc7e8k Reporting Discrepancies for Sovrn Data Type: Incident Duration: 17 days and 30 minutes Affected Components: Ad Exchange Reporting Mar 18, 21:09:26 GMT+0 - Investigating - Reports from Sovrn containing data for 3/14 might be inaccurate. Our Teams are currently investigating. Apr 4, 21:39:45 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 17 days and 30 minutes

Affected Components:

<p><small>Mar <var data-var='date'> 18</var>, <var data-var='time'>21:09:26</var> GMT+0</small><br><strong>Investigating</strong> - Reports from Sovrn containing data for 3/14 might be inaccurate. Our Teams are currently investigating..</p> <p><small>Apr <var data-var='date'> 4</var>, <var data-var='time'>21:39:45</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Tue, 18 Mar 2025 21:09:26 +0000 https://status.sovrn.com/incident/cm8ezl4w3002ragemhnhu79im https://status.sovrn.com/incident/cm8ezl4w3002ragemhnhu79im Data Delay for the Sovrn Ad Exchange Type: Incident Duration: 8 days, 2 hours and 33 minutes Affected Components: Ad Exchange Reporting Jan 28, 16:14:50 GMT+0 - Identified - We are currently under-reporting for 1/23/25, 1/24/25 & 1/27/25 Jan 22, 18:50:05 GMT+0 - Investigating - We are currently investigating this incident. Jan 24, 18:04:46 GMT+0 - Identified - We are currently under-reporting for 1/21/25 and 1/23/25. Jan 29, 00:03:21 GMT+0 - Identified - We are currently under-reporting for 1/24/25 Jan 30, 21:23:20 GMT+0 - Resolved - This incident has been resolved. All data is up to date in the Platform. Type: Incident

Duration: 8 days, 2 hours and 33 minutes

Affected Components:

<p><small>Jan <var data-var='date'> 28</var>, <var data-var='time'>16:14:50</var> GMT+0</small><br><strong>Identified</strong> - We are currently under-reporting for 1/23/25, 1/24/25 & 1/27/25.</p> <p><small>Jan <var data-var='date'> 22</var>, <var data-var='time'>18:50:05</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Jan <var data-var='date'> 24</var>, <var data-var='time'>18:04:46</var> GMT+0</small><br><strong>Identified</strong> - We are currently under-reporting for 1/21/25 and 1/23/25..</p> <p><small>Jan <var data-var='date'> 29</var>, <var data-var='time'>00:03:21</var> GMT+0</small><br><strong>Identified</strong> - We are currently under-reporting for 1/24/25.</p> <p><small>Jan <var data-var='date'> 30</var>, <var data-var='time'>21:23:20</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved. All data is up to date in the Platform..</p> ]]> Wed, 22 Jan 2025 18:50:05 +0000 https://status.sovrn.com/incident/cm689e27n000sm0pro2j6bl2r https://status.sovrn.com/incident/cm689e27n000sm0pro2j6bl2r Data Delay for the Sovrn Ad Exchange Type: Incident Duration: 3 days, 5 hours and 27 minutes Affected Components: Ad Exchange Reporting Dec 20, 17:34:23 GMT+0 - Investigating - Data for the Sovrn Ad Exchange is currently delayed. This happens when we detect issues with upstream data which requires our teams to investigate further to make sure there are no discrepancies. Our Teams are working hard to bring us back up-to-date. Dec 23, 23:01:37 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 3 days, 5 hours and 27 minutes

Affected Components:

<p><small>Dec <var data-var='date'> 20</var>, <var data-var='time'>17:34:23</var> GMT+0</small><br><strong>Investigating</strong> - Data for the Sovrn Ad Exchange is currently delayed. This happens when we detect issues with upstream data which requires our teams to investigate further to make sure there are no discrepancies. Our Teams are working hard to bring us back up-to-date..</p> <p><small>Dec <var data-var='date'> 23</var>, <var data-var='time'>23:01:37</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Fri, 20 Dec 2024 17:34:23 +0000 https://status.sovrn.com/incident/cm4x15lxc00197ma9ff4q1e5x https://status.sovrn.com/incident/cm4x15lxc00197ma9ff4q1e5x Sign In/Sign Up Errors for the Sovrn Platform Type: Incident Affected Components: Signal, Ad Exchange, Commerce Dec 13, 02:36:54 GMT+0 - Resolved - Users might be experiencing issues when trying to sign up or log in to the Sovrn Platform. Our teams are hard at work on a fix. Type: Incident

Affected Components: , ,

<p><small>Dec <var data-var='date'> 13</var>, <var data-var='time'>02:36:54</var> GMT+0</small><br><strong>Resolved</strong> - Users might be experiencing issues when trying to sign up or log in to the Sovrn Platform. Our teams are hard at work on a fix..</p> ]]> Fri, 13 Dec 2024 02:36:54 +0000 https://status.sovrn.com/incident/cm4m50gbu004ix59i47g2z2ir https://status.sovrn.com/incident/cm4m50gbu004ix59i47g2z2ir Ad Quality Beta Maintenance Type: Maintenance Duration: 2 hours Affected Components: Ad Exchange Oct 30, 22:00:00 GMT+0 - Completed - Maintenance has completed successfully Oct 30, 20:00:01 GMT+0 - Identified - Maintenance is now in progress Oct 30, 20:00:00 GMT+0 - Identified - We are planning for scheduled maintenance to the Ad Quality Beta feature in the Sovrn Platform. The feature will be unavailable to manage Ad Quality blocks during this time. Type: Maintenance

Duration: 2 hours

Affected Components:

<p><small>Oct <var data-var='date'> 30</var>, <var data-var='time'>22:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Oct <var data-var='date'> 30</var>, <var data-var='time'>20:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Oct <var data-var='date'> 30</var>, <var data-var='time'>20:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for scheduled maintenance to the Ad Quality Beta feature in the Sovrn Platform. The feature will be unavailable to manage Ad Quality blocks during this time..</p> ]]> Wed, 30 Oct 2024 20:00:00 +0000 https://status.sovrn.com/maintenance/cm2w4tw5k0013y3lv4v2mpi0v https://status.sovrn.com/maintenance/cm2w4tw5k0013y3lv4v2mpi0v Ad Quality Beta Maintenance Type: Maintenance Duration: 3 hours and 19 minutes Affected Components: Ad Exchange Oct 28, 18:30:01 GMT+0 - Identified - Maintenance is now in progress Oct 28, 21:49:15 GMT+0 - Completed - The maintenance has been completed. Oct 28, 18:30:00 GMT+0 - Identified - We are planning for scheduled maintenance to the Ad Quality Beta feature in the Sovrn Platform. The feature will be unavailable to manage Ad Quality blocks during this time. Type: Maintenance

Duration: 3 hours and 19 minutes

Affected Components:

<p><small>Oct <var data-var='date'> 28</var>, <var data-var='time'>18:30:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Oct <var data-var='date'> 28</var>, <var data-var='time'>21:49:15</var> GMT+0</small><br><strong>Completed</strong> - The maintenance has been completed..</p> <p><small>Oct <var data-var='date'> 28</var>, <var data-var='time'>18:30:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for scheduled maintenance to the Ad Quality Beta feature in the Sovrn Platform. The feature will be unavailable to manage Ad Quality blocks during this time..</p> ]]> Mon, 28 Oct 2024 18:30:00 +0000 https://status.sovrn.com/maintenance/cm2tbm7p20020634inzyq5hbn https://status.sovrn.com/maintenance/cm2tbm7p20020634inzyq5hbn Data Delay for the Sovrn Ad Exchange Type: Incident Duration: 2 days, 22 hours and 37 minutes Affected Components: Ad Exchange Reporting Oct 11, 15:13:36 GMT+0 - Investigating - Data for the Sovrn Ad Exchange is currently delayed. This happens when we detect issues with upstream data which requires our teams to investigate further to make sure there are no discrepancies. Our Teams are working hard to bring us back up-to-date. Oct 14, 13:50:25 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 2 days, 22 hours and 37 minutes

Affected Components:

<p><small>Oct <var data-var='date'> 11</var>, <var data-var='time'>15:13:36</var> GMT+0</small><br><strong>Investigating</strong> - Data for the Sovrn Ad Exchange is currently delayed. This happens when we detect issues with upstream data which requires our teams to investigate further to make sure there are no discrepancies. Our Teams are working hard to bring us back up-to-date..</p> <p><small>Oct <var data-var='date'> 14</var>, <var data-var='time'>13:50:25</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Fri, 11 Oct 2024 15:13:36 +0000 https://status.sovrn.com/incident/cm24vaxk60001fgnenc1a6e7x https://status.sovrn.com/incident/cm24vaxk60001fgnenc1a6e7x Planned Maintenance for Sovrn Type: Maintenance Duration: 3 hours Affected Components: Commerce Oct 1, 08:30:00 GMT+0 - Identified - Sovrn Engineering Teams will be performing scheduled maintenance and upgrades. Some services related to Comparisons tools, reporting, and other parts of the Sovrn Platform might not be available or accessible during this time. Oct 1, 08:30:01 GMT+0 - Identified - Maintenance is now in progress Oct 1, 11:30:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 3 hours

Affected Components:

<p><small>Oct <var data-var='date'> 1</var>, <var data-var='time'>08:30:00</var> GMT+0</small><br><strong>Identified</strong> - Sovrn Engineering Teams will be performing scheduled maintenance and upgrades. Some services related to Comparisons tools, reporting, and other parts of the Sovrn Platform might not be available or accessible during this time..</p> <p><small>Oct <var data-var='date'> 1</var>, <var data-var='time'>08:30:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Oct <var data-var='date'> 1</var>, <var data-var='time'>11:30:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Tue, 1 Oct 2024 08:30:00 +0000 https://status.sovrn.com/maintenance/cm1pc3e4i000ka2jynmclmqwk https://status.sovrn.com/maintenance/cm1pc3e4i000ka2jynmclmqwk Data Delay for Sovrn Commerce Type: Incident Duration: 1 day, 4 hours and 15 minutes Affected Components: Commerce Reporting Oct 1, 21:40:26 GMT+0 - Resolved - This incident has been resolved. Sep 30, 17:25:30 GMT+0 - Investigating - Data for Sovrn Commerce is currently delayed. This can happen when third-party data is delayed from Commerce merchants and merchant networks. Our Teams are working hard to get data back up-to-date. Type: Incident

Duration: 1 day, 4 hours and 15 minutes

Affected Components:

<p><small>Oct <var data-var='date'> 1</var>, <var data-var='time'>21:40:26</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Sep <var data-var='date'> 30</var>, <var data-var='time'>17:25:30</var> GMT+0</small><br><strong>Investigating</strong> - Data for Sovrn Commerce is currently delayed. This can happen when third-party data is delayed from Commerce merchants and merchant networks. Our Teams are working hard to get data back up-to-date..</p> ]]> Mon, 30 Sep 2024 17:25:30 +0000 https://status.sovrn.com/incident/cm1pa669x000h5zriqifrtodt https://status.sovrn.com/incident/cm1pa669x000h5zriqifrtodt Data Delay for the Sovrn Ad Exchange September 25th, 2024 Type: Incident Duration: 4 days, 16 hours and 53 minutes Affected Components: Ad Exchange Reporting Sep 26, 21:41:58 GMT+0 - Investigating - Data for the Sovrn Ad Exchange is currently delayed. This happens when we detect issues with upstream data which requires our teams to investigate further to make sure there are no discrepancies. Our Teams are working hard to bring us back up-to-date. Oct 1, 14:34:59 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 4 days, 16 hours and 53 minutes

Affected Components:

<p><small>Sep <var data-var='date'> 26</var>, <var data-var='time'>21:41:58</var> GMT+0</small><br><strong>Investigating</strong> - Data for the Sovrn Ad Exchange is currently delayed. This happens when we detect issues with upstream data which requires our teams to investigate further to make sure there are no discrepancies. Our Teams are working hard to bring us back up-to-date..</p> <p><small>Oct <var data-var='date'> 1</var>, <var data-var='time'>14:34:59</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Thu, 26 Sep 2024 21:41:58 +0000 https://status.sovrn.com/incident/cm1jtkky10012l5nm4qe79ec6 https://status.sovrn.com/incident/cm1jtkky10012l5nm4qe79ec6 Data Delay for Sovrn Commerce Type: Incident Duration: 15 days, 22 hours and 55 minutes Affected Components: Commerce Reporting Sep 10, 21:53:11 GMT+0 - Investigating - Data for Sovrn Commerce is currently delayed. This can happen when third-party data is delayed from Commerce merchants and merchant networks. Our Teams are working hard to get data back up-to-date. Sep 26, 20:48:16 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 15 days, 22 hours and 55 minutes

Affected Components:

<p><small>Sep <var data-var='date'> 10</var>, <var data-var='time'>21:53:11</var> GMT+0</small><br><strong>Investigating</strong> - Data for Sovrn Commerce is currently delayed. This can happen when third-party data is delayed from Commerce merchants and merchant networks. Our Teams are working hard to get data back up-to-date..</p> <p><small>Sep <var data-var='date'> 26</var>, <var data-var='time'>20:48:16</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Tue, 10 Sep 2024 21:53:11 +0000 https://status.sovrn.com/incident/cm0wyxd760033x1brcv47qa3w https://status.sovrn.com/incident/cm0wyxd760033x1brcv47qa3w Data Delay for Sovrn Commerce Type: Incident Duration: 5 days and 36 minutes Affected Components: Commerce Reporting Aug 30, 15:17:17 GMT+0 - Investigating - Data for Sovrn Commerce is currently delayed. This can happen when third-party data is delayed from Commerce merchants and merchant networks. Our Teams are working hard to get data back up-to-date. Sep 3, 17:29:54 GMT+0 - Identified - We are continuing to work on a fix for this incident. Sep 4, 15:53:15 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 5 days and 36 minutes

Affected Components:

<p><small>Aug <var data-var='date'> 30</var>, <var data-var='time'>15:17:17</var> GMT+0</small><br><strong>Investigating</strong> - Data for Sovrn Commerce is currently delayed. This can happen when third-party data is delayed from Commerce merchants and merchant networks. Our Teams are working hard to get data back up-to-date..</p> <p><small>Sep <var data-var='date'> 3</var>, <var data-var='time'>17:29:54</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> <p><small>Sep <var data-var='date'> 4</var>, <var data-var='time'>15:53:15</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Fri, 30 Aug 2024 15:17:17 +0000 https://status.sovrn.com/incident/cm0guxv5i005g84j8drdxirl7 https://status.sovrn.com/incident/cm0guxv5i005g84j8drdxirl7 Data Delay for the Sovrn Ad Exchange Type: Incident Duration: 5 hours and 11 minutes Affected Components: Ad Exchange Reporting Aug 21, 15:03:01 GMT+0 - Investigating - Data for the Sovrn Ad Exchange is currently delayed for August 20th, 2024\. Our Teams are working hard to bring us back up-to-date. Aug 21, 20:14:10 GMT+0 - Resolved - This incident has been resolved. Thanks for your patience. Type: Incident

Duration: 5 hours and 11 minutes

Affected Components:

<p><small>Aug <var data-var='date'> 21</var>, <var data-var='time'>15:03:01</var> GMT+0</small><br><strong>Investigating</strong> - Data for the Sovrn Ad Exchange is currently delayed for August 20th, 2024\. Our Teams are working hard to bring us back up-to-date..</p> <p><small>Aug <var data-var='date'> 21</var>, <var data-var='time'>20:14:10</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved. Thanks for your patience. .</p> ]]> Wed, 21 Aug 2024 15:03:01 +0000 https://status.sovrn.com/incident/cm03zgutk0015v08wslwtrtlj https://status.sovrn.com/incident/cm03zgutk0015v08wslwtrtlj Advertising Reporting & Analytics Data Delayed for August 5th, 2024 Type: Incident Duration: 22 hours and 32 minutes Affected Components: Ad Exchange Reporting Aug 7, 14:18:16 GMT+0 - Resolved - This incident has been resolved. Thank you for your patience. Aug 6, 15:46:45 GMT+0 - Investigating - Reporting & analytics data is currently delayed for the Sovrn Ad Exchange. Teams are currently working to bring us back up-to-date. Type: Incident

Duration: 22 hours and 32 minutes

Affected Components:

<p><small>Aug <var data-var='date'> 7</var>, <var data-var='time'>14:18:16</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved. Thank you for your patience..</p> <p><small>Aug <var data-var='date'> 6</var>, <var data-var='time'>15:46:45</var> GMT+0</small><br><strong>Investigating</strong> - Reporting & analytics data is currently delayed for the Sovrn Ad Exchange. Teams are currently working to bring us back up-to-date..</p> ]]> Tue, 6 Aug 2024 15:46:45 +0000 https://status.sovrn.com/incident/clzilfbc7149304h9n7111cyd9b https://status.sovrn.com/incident/clzilfbc7149304h9n7111cyd9b Advertising Reporting & Analytics Delays Type: Incident Duration: 2 hours and 38 minutes Affected Components: Ad Exchange Reporting Jul 31, 18:33:05 GMT+0 - Investigating - Reporting & analytics data is currently delayed for the Sovrn Ad Exchange. Teams are currently working to bring us back up-to-date. This is currently affecting Sovrn Ad Exchange data on July 30th in the Sovrn Platform. Jul 31, 21:11:16 GMT+0 - Resolved - This incident has been resolved. Thank you for your patience. Type: Incident

Duration: 2 hours and 38 minutes

Affected Components:

<p><small>Jul <var data-var='date'> 31</var>, <var data-var='time'>18:33:05</var> GMT+0</small><br><strong>Investigating</strong> - Reporting & analytics data is currently delayed for the Sovrn Ad Exchange. Teams are currently working to bring us back up-to-date. This is currently affecting Sovrn Ad Exchange data on July 30th in the Sovrn Platform..</p> <p><small>Jul <var data-var='date'> 31</var>, <var data-var='time'>21:11:16</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved. Thank you for your patience..</p> ]]> Wed, 31 Jul 2024 18:33:05 +0000 https://status.sovrn.com/incident/clza6q4oe144097iool1lr8tg4j https://status.sovrn.com/incident/clza6q4oe144097iool1lr8tg4j Commerce Analytics Database Upgrade Type: Maintenance Duration: 4 hours Affected Components: Commerce Reporting Feb 23, 06:00:00 GMT+0 - Completed - We are planning a scheduled maintenance to upgrade our Analytics Database. During this time, our Analytics Dashboard will not load past data but current day's data will be available. Other features affected include our Reporting APIs. Feb 22, 18:00:00 GMT+0 - Identified - Maintenance is now in progress Type: Maintenance

Duration: 4 hours

Affected Components:

<p><small>Feb <var data-var='date'> 23</var>, <var data-var='time'>06:00:00</var> GMT+0</small><br><strong>Completed</strong> - We are planning a scheduled maintenance to upgrade our Analytics Database. During this time, our Analytics Dashboard will not load past data but current day's data will be available. Other features affected include our Reporting APIs. .</p> <p><small>Feb <var data-var='date'> 22</var>, <var data-var='time'>18:00:00</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> ]]> Thu, 22 Feb 2024 18:00:00 +0000 https://status.sovrn.com/maintenance/clsuytiwp12569c7omzyiog6bh https://status.sovrn.com/maintenance/clsuytiwp12569c7omzyiog6bh Commerce Analytics Database Upgrade Type: Maintenance Duration: 1 hour Affected Components: Commerce Feb 14, 22:00:00 GMT+0 - Identified - Maintenance is now in progress Feb 14, 22:00:00 GMT+0 - Identified - We will be performing a database upgrade on 2/6 at 3pm MST and will last about 2 hours. During this window, downtime isn't expected. If that changes we'll send out an update. Thank you for your patience. Feb 14, 22:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 1 hour

Affected Components:

<p><small>Feb <var data-var='date'> 14</var>, <var data-var='time'>22:00:00</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Feb <var data-var='date'> 14</var>, <var data-var='time'>22:00:00</var> GMT+0</small><br><strong>Identified</strong> - We will be performing a database upgrade on 2/6 at 3pm MST and will last about 2 hours. During this window, downtime isn't expected. If that changes we'll send out an update. Thank you for your patience..</p> <p><small>Feb <var data-var='date'> 14</var>, <var data-var='time'>22:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Wed, 14 Feb 2024 22:00:00 +0000 https://status.sovrn.com/maintenance/cls9lkjty96485c4mx7q5q22ps https://status.sovrn.com/maintenance/cls9lkjty96485c4mx7q5q22ps Commerce Analytics Database upgrade Type: Maintenance Duration: 3 hours and 30 minutes Affected Components: Commerce Reporting, Commerce Nov 3, 01:30:00 GMT+0 - Completed - Maintenance has completed successfully Nov 2, 23:30:00 GMT+0 - Identified - Nov 2, 22:00:01 GMT+0 - Identified - Maintenance is now in progress Type: Maintenance

Duration: 3 hours and 30 minutes

Affected Components: ,

<p><small>Nov <var data-var='date'> 3</var>, <var data-var='time'>01:30:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Nov <var data-var='date'> 2</var>, <var data-var='time'>23:30:00</var> GMT+0</small><br><strong>Identified</strong> - .</p> <p><small>Nov <var data-var='date'> 2</var>, <var data-var='time'>22:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> ]]> Thu, 2 Nov 2023 23:30:00 +0000 https://status.sovrn.com/maintenance/clohjzjci54513bdn6bnr7iu5y https://status.sovrn.com/maintenance/clohjzjci54513bdn6bnr7iu5y Commerce Analytics Database upgrade Type: Maintenance Duration: 2 hours Affected Components: Commerce Reporting, Commerce Oct 13, 00:00:00 GMT+0 - Completed - Maintenance has completed successfully Oct 12, 22:00:01 GMT+0 - Identified - Maintenance is now in progress Oct 12, 22:00:00 GMT+0 - Identified - Type: Maintenance

Duration: 2 hours

Affected Components: ,

<p><small>Oct <var data-var='date'> 13</var>, <var data-var='time'>00:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Oct <var data-var='date'> 12</var>, <var data-var='time'>22:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Oct <var data-var='date'> 12</var>, <var data-var='time'>22:00:00</var> GMT+0</small><br><strong>Identified</strong> - .</p> ]]> Thu, 12 Oct 2023 22:00:00 +0000 https://status.sovrn.com/maintenance/clnksy4u415978bgodwsjn8qhh https://status.sovrn.com/maintenance/clnksy4u415978bgodwsjn8qhh Commerce Analytics Database Upgrade Type: Maintenance Affected Components: Commerce Reporting Sep 19, 21:00:00 GMT+0 - Completed - Commerce Analytics may be temporarily unavailable on September 19, 2023 9:00PM UTC to September 19, 2023 11:00PM UTC to preform a required database upgrade. We apologize for any inconvenience caused by this downtime. Type: Maintenance

Affected Components:

<p><small>Sep <var data-var='date'> 19</var>, <var data-var='time'>21:00:00</var> GMT+0</small><br><strong>Completed</strong> - Commerce Analytics may be temporarily unavailable on September 19, 2023 9:00PM UTC to September 19, 2023 11:00PM UTC to preform a required database upgrade. We apologize for any inconvenience caused by this downtime. .</p> ]]> Tue, 19 Sep 2023 21:00:00 +0000 https://status.sovrn.com/maintenance/clmqt0pzl2547b9ofipi4cge8 https://status.sovrn.com/maintenance/clmqt0pzl2547b9ofipi4cge8 Commerce Analytics Database Upgrade Type: Maintenance Duration: 2 hours Affected Components: Commerce Jun 5, 21:00:00 GMT+0 - Identified - Commerce Analytics may be temporarily unavailable on June 5, 2023 9:00PM UTC to June 5, 2023 11:00PM UTC to preform a required upgrade. We apologize for any inconvenience caused by this downtime. Type: Maintenance

Duration: 2 hours

Affected Components:

<p><small>Jun <var data-var='date'> 5</var>, <var data-var='time'>21:00:00</var> GMT+0</small><br><strong>Identified</strong> - Commerce Analytics may be temporarily unavailable on June 5, 2023 9:00PM UTC to June 5, 2023 11:00PM UTC to preform a required upgrade. We apologize for any inconvenience caused by this downtime. .</p> ]]> Mon, 5 Jun 2023 21:00:00 +0000 https://status.sovrn.com/maintenance/clij313tc1160106apn8bzggexfb https://status.sovrn.com/maintenance/clij313tc1160106apn8bzggexfb Commerce Analytics Database Upgrade Type: Maintenance Duration: 5 hours and 15 minutes Affected Components: Commerce May 25, 23:15:00 GMT+0 - Completed - Maintenance has completed successfully May 25, 18:00:00 GMT+0 - Identified - Commerce Analytics may be temporarily unavailable on May 25, 2023 6:00PM UTC to May 25, 2023 11:00PM UTC to preform a required database upgrade. We apologize for any inconvenience caused by this downtime. May 25, 18:00:01 GMT+0 - Identified - Maintenance is now in progress Type: Maintenance

Duration: 5 hours and 15 minutes

Affected Components:

<p><small>May <var data-var='date'> 25</var>, <var data-var='time'>23:15:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>May <var data-var='date'> 25</var>, <var data-var='time'>18:00:00</var> GMT+0</small><br><strong>Identified</strong> - Commerce Analytics may be temporarily unavailable on May 25, 2023 6:00PM UTC to May 25, 2023 11:00PM UTC to preform a required database upgrade. We apologize for any inconvenience caused by this downtime. .</p> <p><small>May <var data-var='date'> 25</var>, <var data-var='time'>18:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> ]]> Thu, 25 May 2023 18:00:00 +0000 https://status.sovrn.com/maintenance/cli140ac8278773ban3y2v8s1f8 https://status.sovrn.com/maintenance/cli140ac8278773ban3y2v8s1f8 Commerce Analytics Database Upgrade Type: Maintenance Duration: 5 hours and 15 minutes Affected Components: Commerce May 24, 18:00:00 GMT+0 - Identified - Commerce Analytics may be temporarily unavailable on May 24, 2023 6:00PM UTC to May 24, 2023 11:00PM UTC to preform a required database upgrade. We apologize for any inconvenience caused by this downtime. May 24, 18:00:01 GMT+0 - Identified - Maintenance is now in progress May 24, 23:15:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 5 hours and 15 minutes

Affected Components:

<p><small>May <var data-var='date'> 24</var>, <var data-var='time'>18:00:00</var> GMT+0</small><br><strong>Identified</strong> - Commerce Analytics may be temporarily unavailable on May 24, 2023 6:00PM UTC to May 24, 2023 11:00PM UTC to preform a required database upgrade. We apologize for any inconvenience caused by this downtime. .</p> <p><small>May <var data-var='date'> 24</var>, <var data-var='time'>18:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>May <var data-var='date'> 24</var>, <var data-var='time'>23:15:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Wed, 24 May 2023 18:00:00 +0000 https://status.sovrn.com/maintenance/cli13xq6f276100b3n3t4ihni52 https://status.sovrn.com/maintenance/cli13xq6f276100b3n3t4ihni52 Commerce Analytics Database Upgrade Type: Maintenance Duration: 5 hours and 30 minutes Affected Components: Commerce May 23, 22:28:33 GMT+0 - Identified - We are planning for a scheduled maintenance during that time.Commerce Analytics may be temporarily unavailable on May 23, 2023 10:00PM UTC to May 24, 2023 2:00AM UTC to preform a required database upgrade. We apologize for any inconvenience caused by this downtime. May 23, 22:28:33 GMT+0 - Identified - We are planning for a scheduled maintenance during that time.Commerce Analytics may be temporarily unavailable on May 23, 2023 10:00PM UTC to May 24, 2023 2:00AM UTC to preform a required database upgrade. We apologize for any inconvenience caused by this downtime. May 24, 03:58:33 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 5 hours and 30 minutes

Affected Components:

<p><small>May <var data-var='date'> 23</var>, <var data-var='time'>22:28:33</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during that time.Commerce Analytics may be temporarily unavailable on May 23, 2023 10:00PM UTC to May 24, 2023 2:00AM UTC to preform a required database upgrade. We apologize for any inconvenience caused by this downtime. .</p> <p><small>May <var data-var='date'> 23</var>, <var data-var='time'>22:28:33</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during that time.Commerce Analytics may be temporarily unavailable on May 23, 2023 10:00PM UTC to May 24, 2023 2:00AM UTC to preform a required database upgrade. We apologize for any inconvenience caused by this downtime. .</p> <p><small>May <var data-var='date'> 24</var>, <var data-var='time'>03:58:33</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Tue, 23 May 2023 22:28:33 +0000 https://status.sovrn.com/maintenance/cli0uoy44202775ban33bgad6z3 https://status.sovrn.com/maintenance/cli0uoy44202775ban33bgad6z3 Commerce Analytics Database Upgrade Type: Maintenance Duration: 6 hours Affected Components: Commerce May 22, 23:00:00 GMT+0 - Identified - Commerce Analytics may be temporarily unavailable on May 22, 2023 11:00PM UTC to May 23, 2023 5:00AM UTC to preform a required database upgrade. We apologize for any inconvenience caused by this downtime. May 23, 05:00:00 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 6 hours

Affected Components:

<p><small>May <var data-var='date'> 22</var>, <var data-var='time'>23:00:00</var> GMT+0</small><br><strong>Identified</strong> - Commerce Analytics may be temporarily unavailable on May 22, 2023 11:00PM UTC to May 23, 2023 5:00AM UTC to preform a required database upgrade. We apologize for any inconvenience caused by this downtime. .</p> <p><small>May <var data-var='date'> 23</var>, <var data-var='time'>05:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Mon, 22 May 2023 23:00:00 +0000 https://status.sovrn.com/maintenance/clhzi2vjz229310ouoa0mymz09j https://status.sovrn.com/maintenance/clhzi2vjz229310ouoa0mymz09j Commerce Analytics Database Upgrade Type: Maintenance Duration: 1 hour Affected Components: Commerce Apr 18, 22:00:00 GMT+0 - Completed - Maintenance has completed successfully Apr 18, 21:00:01 GMT+0 - Identified - Maintenance is now in progress Apr 18, 21:00:00 GMT+0 - Identified - Scheduled Maintenance: Commerce Analytics may be temporarily unavailable on April 18, 2023 9:00PM UTC to April 18, 2023 10:00PM UTC to preform a required database upgrade. We apologize for any inconvenience caused by this downtime. Type: Maintenance

Duration: 1 hour

Affected Components:

<p><small>Apr <var data-var='date'> 18</var>, <var data-var='time'>22:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Apr <var data-var='date'> 18</var>, <var data-var='time'>21:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Apr <var data-var='date'> 18</var>, <var data-var='time'>21:00:00</var> GMT+0</small><br><strong>Identified</strong> - Scheduled Maintenance: Commerce Analytics may be temporarily unavailable on April 18, 2023 9:00PM UTC to April 18, 2023 10:00PM UTC to preform a required database upgrade. We apologize for any inconvenience caused by this downtime..</p> ]]> Tue, 18 Apr 2023 21:00:00 +0000 https://status.sovrn.com/maintenance/clgmowwgj49876e2ohao41jqj3 https://status.sovrn.com/maintenance/clgmowwgj49876e2ohao41jqj3 Advertising Analytics/Reporting Database Upgrade Type: Maintenance Duration: 3 hours Affected Components: Ad Exchange Reporting Apr 13, 23:00:00 GMT+0 - Completed - Maintenance has completed successfully Apr 13, 20:00:00 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. Apr 13, 20:00:01 GMT+0 - Identified - Maintenance is now in progress Type: Maintenance

Duration: 3 hours

Affected Components:

<p><small>Apr <var data-var='date'> 13</var>, <var data-var='time'>23:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Apr <var data-var='date'> 13</var>, <var data-var='time'>20:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during that time..</p> <p><small>Apr <var data-var='date'> 13</var>, <var data-var='time'>20:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> ]]> Thu, 13 Apr 2023 20:00:00 +0000 https://status.sovrn.com/maintenance/clgbfo0ft95909ltnh0ks45luq https://status.sovrn.com/maintenance/clgbfo0ft95909ltnh0ks45luq Platform Advertising Analytics Maintenance Type: Maintenance Duration: 48 minutes Affected Components: Ad Exchange Reporting Mar 29, 22:47:46 GMT+0 - Completed - Maintenance has completed successfully. Mar 29, 22:00:01 GMT+0 - Identified - Maintenance is now in progress Mar 29, 22:00:00 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. There should be no impact to reports or analytic graphs. Type: Maintenance

Duration: 48 minutes

Affected Components:

<p><small>Mar <var data-var='date'> 29</var>, <var data-var='time'>22:47:46</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> <p><small>Mar <var data-var='date'> 29</var>, <var data-var='time'>22:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Mar <var data-var='date'> 29</var>, <var data-var='time'>22:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during that time. There should be no impact to reports or analytic graphs..</p> ]]> Wed, 29 Mar 2023 22:00:00 +0000 https://status.sovrn.com/maintenance/clfu342yd8669169aom5pmy4hn9 https://status.sovrn.com/maintenance/clfu342yd8669169aom5pmy4hn9 Platform Reporting Maintenance Type: Maintenance Duration: 1 hour Affected Components: Ad Exchange Reporting Mar 14, 22:00:00 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. Mar 14, 23:00:00 GMT+0 - Completed - Maintenance has completed successfully Mar 14, 22:00:01 GMT+0 - Identified - Maintenance is now in progress Type: Maintenance

Duration: 1 hour

Affected Components:

<p><small>Mar <var data-var='date'> 14</var>, <var data-var='time'>22:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during that time..</p> <p><small>Mar <var data-var='date'> 14</var>, <var data-var='time'>23:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Mar <var data-var='date'> 14</var>, <var data-var='time'>22:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> ]]> Tue, 14 Mar 2023 22:00:00 +0000 https://status.sovrn.com/maintenance/clf8n94np587187fpobxjum589w https://status.sovrn.com/maintenance/clf8n94np587187fpobxjum589w Advertising Analytics Database Maintenance Type: Maintenance Duration: 15 minutes Affected Components: Ad Exchange Reporting Mar 7, 23:00:01 GMT+0 - Identified - Maintenance is now in progress Mar 7, 23:15:00 GMT+0 - Completed - Maintenance has completed successfully Mar 7, 23:00:00 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. Type: Maintenance

Duration: 15 minutes

Affected Components:

<p><small>Mar <var data-var='date'> 7</var>, <var data-var='time'>23:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Mar <var data-var='date'> 7</var>, <var data-var='time'>23:15:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Mar <var data-var='date'> 7</var>, <var data-var='time'>23:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during that time..</p> ]]> Tue, 7 Mar 2023 23:00:00 +0000 https://status.sovrn.com/maintenance/clesutd2687346i5nbdqaqbh1a https://status.sovrn.com/maintenance/clesutd2687346i5nbdqaqbh1a Commerce Analytics Database Upgrade Type: Maintenance Duration: 1 hour Affected Components: Commerce Reporting Jan 30, 23:00:00 GMT+0 - Identified - Scheduled Maintenance: Commerce Analytics will be temporarily unavailable on January 30, 2023 11:00PM UTC to January 31, 2023 2:00AM UTC to preform a required database upgrade. We apologize for any inconvenience caused by this downtime. Jan 31, 00:18:10 GMT+0 - Completed - Maintenance has completed successfully. Jan 30, 23:00:01 GMT+0 - Identified - Maintenance is now in progress Type: Maintenance

Duration: 1 hour

Affected Components:

<p><small>Jan <var data-var='date'> 30</var>, <var data-var='time'>23:00:00</var> GMT+0</small><br><strong>Identified</strong> - Scheduled Maintenance: Commerce Analytics will be temporarily unavailable on January 30, 2023 11:00PM UTC to January 31, 2023 2:00AM UTC to preform a required database upgrade. We apologize for any inconvenience caused by this downtime..</p> <p><small>Jan <var data-var='date'> 31</var>, <var data-var='time'>00:18:10</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> <p><small>Jan <var data-var='date'> 30</var>, <var data-var='time'>23:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> ]]> Mon, 30 Jan 2023 23:00:00 +0000 https://status.sovrn.com/maintenance/cldf26ztn69396c3mz8zw0d8kg https://status.sovrn.com/maintenance/cldf26ztn69396c3mz8zw0d8kg