Ad Exchange - Operational
Ad Exchange
Commerce - Operational
Commerce
Ad Exchange Reporting - Operational
Ad Exchange Reporting
Commerce Reporting - Operational
Commerce Reporting
This incident has been resolved.
We're experiencing an issue with analytics & reporting data. Our best people are on it.
We are currently investigating an issue affecting all data prior to December 16, 2023. During this period, data accessed via Commerce Analytics and our Reporting APIs may be incomplete or inflated. We appreciate your patience and understanding as we quickly work to get this resolved.
We implemented a fix and are currently monitoring the result.
Please expect full resolution or more updates by 5 AM UTC Saturday, December 16th.
This incident has been resolved & there is no longer a data delay for the Sovrn Ad Exchange. Thank you for your patience.
Analytic data is currently delayed for the Sovrn Ad Exchange. Our best people are on it. Please expect resolution or more updates by 12 am Nov 16th UTC
This incident has been resolved. Thanks for your patience!
We have implemented a solution & our best people continue to monitor. Expect full resolution or more updates by 12 am Nov 18th UTC
We have implemented a solution & our best people are monitoring. Expect full resolution or more updates by 12 am Nov 15th UTC
We are investigating issues causing error messages to intermittently appear on pages in the Sovrn Platform. This is happening for the Ad Exchange and Commerce. Our best people are working on it. Please expect resolution or further updates by 12 am Nov 13th UTC.
We are currently working with a third-party provider to resolve this issue. This is causing the Inventory Performance report, Bid Report, and Multi-site Report to be downloaded with blank data when "Last month" is selected.
Our best people are on it.
You can expect resolution or further updates by 12 am UTC on Monday, Nov 13th.
We have identified issues with the Inventory Performance report, Bid Report, and Multi-site Report. Our best people are on it. We expect resolution by 12 am Nov 10th UTC
Maintenance has completed successfully
Maintenance is now in progress
We have identified the issue with a third party provider. Our best people are on it. We expect resolution by 12 PM Nov 3rd UTC
Advertising analytic data is not currently displaying in the Sovrn Platform. Our best people are on it. We expect resolution by 12pm Nov 2nd UTC
Advertising analytic data is delayed for Oct 23rd. Our best people are on it. We expect resolution by 6pm Oct 24 UTC
Oct 2023 to Dec 2023
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