Sovrn - Notice history

All systems operational

Operational

Ad Exchange - Operational

Commerce - Operational

Operational

Ad Exchange Reporting - Operational

Commerce Reporting - Operational

Notice history

Apr 2026

Errors with Sovrn Platform Advertising Reporting Emails
  • Resolved
    Resolved

    This incident has been resolved. Previously requested emails should now be delivered. Thank you for your patience while our team looked into this issue.

  • Identified
    Identified

    Sovrn has discovered errors with our Advertising Reporting Emails via the Sovrn Platform. Emails are being processed but not sent to the specified delivery email address. Our team is working towards a resolution.

Mar 2026

Report links in emails not working
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified
    Links in Advertising report emails are currently not working. When clicked, they may lead to an “Access Denied” page. We’ve identified the issue and are actively working on a fix. Our team is prioritizing restoring access as quickly as possible.
Management Actions Temporarily Unavailable
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified
    Some Sovrn users may currently be unable to create or modify Ad tags, Properties, or Ad quality blocks. Our team is actively working on a fix. We’ll provide an update as soon as the issue is resolved.

Feb 2026

Data Delay for the Sovrn Ad Exchange
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    Data for the Sovrn Ad Exchange is currently delayed for February 4, 2026. This happens when we detect issues with upstream data which requires our teams to investigate further to make sure there are no discrepancies.

    Our Teams are working hard to bring us back up-to-date.

Data Delay for Sovrn Commerce
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    We’re experiencing a delay in reporting commission events beginning February 1, 2026. As a result, your revenue may appear lower than expected for this period. We’re working to resolve the issue quickly and appreciate your patience.

Feb 2026 to Apr 2026

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