All systems operational

Applications
Operational
sovrn.com
Operational
meridian.sovrn.com
Operational
platform.sovrn.com
Operational
commerce.sovrn.com
Operational
lijit.com
Operational
Products
Operational
Ad Exchange
Operational
Commerce
Operational
Signal
Operational
Reporting
Operational
Ad Exchange Reporting
Operational
Commerce Reporting
Operational

Notice history

Dec 2022

Advertising Reporting Data is behind
  • Resolved
    December 03, 2022 at 7:02 PM

    Meridian data has been verified as correct.

  • Identified
    December 03, 2022 at 12:00 AM

    All reporting and analytic hourly data on 12/02/2022 from 1PM UTC onwards has been rerun. Platform data is now correct. Still verifying Meridian data.

  • Identified
    December 02, 2022 at 9:25 PM

    We have identified the issue, and have fixed it. The data processing jobs are now running, and catching up.

  • Investigating
    December 02, 2022 at 8:13 PM

    We are currently investigating this incident.

Nov 2022

Advertising Reporting Data is behind
  • Resolved
    November 29, 2022 at 4:47 PM

    All data in Meridian is now current.

  • Identified
    November 19, 2022 at 11:20 PM

    All Platform data is now current. We are still working on getting Meridian data reloaded.

  • Identified
    November 19, 2022 at 8:00 PM

    The original issue is no longer blocking the reporting jobs. We continue to monitor these jobs as they start processing again.

  • Investigating
    November 19, 2022 at 7:22 PM

    There are problems with Advertising Reporting data on 11/18/2022 from 8pm UTC onwards. We are currently investigating. This affects both Meridian and Platform.

Sovrn.co link activation
  • Resolved
    November 18, 2022 at 2:28 PM

    This issue is now resolved. All sovrn.co links created during this time should now be functioning.

  • Identified
    November 17, 2022 at 6:22 PM

    We are currently working to resolve an issue with a delay in the activation of newly created sovrn.co links. You may experience the links redirecting to a 404 page for a short time after creation. We are working to resolve this as soon as possible.

Some October reporting numbers in Meridian are not correct.
  • Resolved
    November 03, 2022 at 6:36 PM

    All data issues have been resolved.

  • Investigating
    November 02, 2022 at 10:10 PM

    We are currently investigating this incident. Reporting in the new Platform is unaffected.

Oct 2022

Advertising, Commerce & Signal Products in the Platform are failing to load
  • Resolved
    October 25, 2022 at 12:14 AM

    We have identified the issue and have restored access to all products in the Platform.

  • Investigating
    October 24, 2022 at 9:00 PM

    We are investigating an issue where Advertising, Commerce & Signal features are inaccessible to all users. We will continue to post updates as soon as they are available.

Intermittent failures retrieving Platform Advertising data
  • Resolved
    October 24, 2022 at 10:05 PM

    Our vendor's changes look to have fixed the problem. Have not seen any more data issues since 2PM MDT or so.

  • Investigating
    October 24, 2022 at 8:28 PM

    Our vendor has made some changes on their end, and data availability does appear to be improving. Continuing to monitor.

  • Investigating
    October 24, 2022 at 6:12 PM

    We are seeing intermittent failures with queries to Advertising analytic and reporting data. We are currently working with our vendor to resolve them. This only affects Platfoprm - Meridian is unaffected.

Oct 2022 to Dec 2022