Sovrn - Notice history

All systems operational

Operational

Ad Exchange - Operational

Commerce - Operational

Operational

Ad Exchange Reporting - Operational

Commerce Reporting - Operational

Notice history

Jun 2025

Commerce Services Degraded
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    All Sovrn Commerce services are now fully operational. We have resolved the issue and are continuing to monitor system performance to ensure continued stability.

  • Identified
    Identified

    We have verified that all click and revenue tracking remains fully functional and unaffected by the incident. However, access to some Sovrn Commerce services—including the Reporting API—may be degraded. Our team is actively working on a fix and will provide additional updates as they become available.

  • Investigating
    Investigating

    Stating June 22, 2025 at 8:00 AM MDT, some Sovrn Commerce services including the Sovrn Platform, APIs and Sovrn.co short link redirects may not be functioning as expected. We are currently investigating this incident.

May 2025

No notices reported this month

Apr 2025

Sovrn Platform Database Maintenance
  • Completed
    April 22, 2025 at 9:30 PM
    Completed
    April 22, 2025 at 9:30 PM
    Maintenance has completed successfully
  • In progress
    April 22, 2025 at 9:00 PM
    In progress
    April 22, 2025 at 9:00 PM
    Maintenance is now in progress
  • Planned
    April 22, 2025 at 9:00 PM
    Planned
    April 22, 2025 at 9:00 PM

    We are planning for a scheduled maintenance during that time. We do not anticipate any downtime, but there may be a brief period of limited access.

Sovrn Platform Database Maintenance
  • Completed
    April 16, 2025 at 10:30 PM
    Completed
    April 16, 2025 at 10:30 PM
    Maintenance has completed successfully
  • In progress
    April 16, 2025 at 10:00 PM
    In progress
    April 16, 2025 at 10:00 PM
    Maintenance is now in progress
  • Planned
    April 16, 2025 at 10:00 PM
    Planned
    April 16, 2025 at 10:00 PM

    We are planning for a scheduled maintenance during that time. We do not anticipate any downtime, but there may be a brief period of limited access.

Sovrn Platform Database Maintenance
  • Completed
    April 08, 2025 at 10:30 PM
    Completed
    April 08, 2025 at 10:30 PM
    Maintenance has completed successfully
  • In progress
    April 08, 2025 at 10:00 PM
    In progress
    April 08, 2025 at 10:00 PM
    Maintenance is now in progress
  • Planned
    April 08, 2025 at 10:00 PM
    Planned
    April 08, 2025 at 10:00 PM

    We are planning for a scheduled maintenance during this time. We anticipate about 5-10 minutes of downtime where the Sovrn Platform will not be accessible.

Apr 2025 to Jun 2025

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