Sovrn - Notice history

Ad Exchange Reporting experiencing degraded performance

Operational

Ad Exchange - Operational

Commerce - Operational

Degraded performance

Ad Exchange Reporting - Degraded performance

Commerce Reporting - Operational

Notice history

Mar 2026

Report links in emails not working
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified
    Links in Advertising report emails are currently not working. When clicked, they may lead to an “Access Denied” page. We’ve identified the issue and are actively working on a fix. Our team is prioritizing restoring access as quickly as possible.
Management Actions Temporarily Unavailable
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified
    Some Sovrn users may currently be unable to create or modify Ad tags, Properties, or Ad quality blocks. Our team is actively working on a fix. We’ll provide an update as soon as the issue is resolved.

Feb 2026

Data Delay for the Sovrn Ad Exchange
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    Data for the Sovrn Ad Exchange is currently delayed for February 4, 2026. This happens when we detect issues with upstream data which requires our teams to investigate further to make sure there are no discrepancies.

    Our Teams are working hard to bring us back up-to-date.

Data Delay for Sovrn Commerce
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    We’re experiencing a delay in reporting commission events beginning February 1, 2026. As a result, your revenue may appear lower than expected for this period. We’re working to resolve the issue quickly and appreciate your patience.

Jan 2026

Sign In/Sign Up Errors for the Sovrn Platform
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    Users might be experiencing issues when trying to sign up or log in to the Sovrn Platform.

    Our Teams are hard at work on a fix.

Data Delay for the Sovrn Ad Exchange
  • Resolved
    Resolved
    This incident has been resolved.
  • Update
    Update

    January 5th data is now up to date, but we currently have a delay for January 6th. We are continuing to work on a fix for this incident.

  • Identified
    Identified

    Data for the Sovrn Ad Exchange is currently delayed for January 5th. This happens when we detect issues with upstream data which requires our teams to investigate further to make sure there are no discrepancies.

    Our Teams are working hard to bring us back up-to-date.

Jan 2026 to Mar 2026

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