Experiencing Partially Degraded Performance

Applications
Degraded performance
sovrn.com
Operational

meridian.sovrn.com

Operational

platform.sovrn.com

Degraded performance

commerce.sovrn.com

Operational
lijit.com
Operational
Products
Degraded performance

Ad Exchange

Operational

Commerce

Degraded performance

Signal

Operational
Reporting
Operational

Ad Exchange Reporting

Operational
Commerce Reporting
Operational

Notice history

Mar 2023

Partial Commerce Reporting Delay Starting March 26, 2023
  • Identified
    March 26, 2023 at 6:00 PM

    We are currently investigating a reporting delay affecting data from March 26, 2023 to present. During this period, data accessed via Commerce Analytics and our Reporting APIs may be incomplete.

Platform Reporting Maintenance
  • Completed
    March 14, 2023 at 11:00 PM

    Maintenance has completed successfully

  • In progress
    March 14, 2023 at 10:00 PM

    Maintenance is now in progress

  • Planned
    March 14, 2023 at 10:00 PM

    We are planning for a scheduled maintenance during that time.

Sovrn.co Links may not be directed to their destination
  • Resolved
    March 09, 2023 at 8:19 PM

    This incident has been resolved.

  • Investigating
    March 09, 2023 at 6:59 PM

    We are currently investigating an issue causing sovrn.co shortened links to redirect to a 500.

Advertising Analytics Database Maintenance
  • Completed
    March 07, 2023 at 11:15 PM

    Maintenance has completed successfully

  • In progress
    March 07, 2023 at 11:00 PM

    Maintenance is now in progress

  • Planned
    March 07, 2023 at 11:00 PM

    We are planning for a scheduled maintenance during that time.

Feb 2023

Advertising Reporting Data is delayed in the Platform
  • Resolved
    February 24, 2023 at 9:28 PM

    We just resolved the issue!

  • Investigating
    February 24, 2023 at 3:47 PM

    We are currently investigating this incident.

Advertising Reporting Data is delayed in the Platform
  • Resolved
    February 23, 2023 at 9:29 PM

    We just resolved the issue!

  • Investigating
    February 23, 2023 at 5:09 PM

    We are currently investigating this incident.

Advertising Reporting Data is delayed in the Platform
  • Resolved
    February 13, 2023 at 11:30 PM

    Data is no longer delayed.

  • Identified
    February 13, 2023 at 8:45 PM

    We are have identified the issue, and reporting data is recovering.

  • Investigating
    February 13, 2023 at 5:35 PM

    We are currently investigating this incident.

Jan 2023

Commerce Analytics Database Upgrade
  • Completed
    January 31, 2023 at 12:18 AM

    Maintenance has completed successfully.

  • In progress
    January 30, 2023 at 11:00 PM

    Maintenance is now in progress

  • Planned
    January 30, 2023 at 11:00 PM

    Scheduled Maintenance: Commerce Analytics will be temporarily unavailable on January 30, 2023 11:00PM UTC to January 31, 2023 2:00AM UTC to preform a required database upgrade. We apologize for any inconvenience caused by this downtime.

Commerce Analytics - Real-Time Data Delayed
  • Resolved
    January 24, 2023 at 9:17 PM

    All data should now be caught up in Commerce Analytics

  • Monitoring
    January 24, 2023 at 4:55 PM

    We have implemented a fix and currently working to fill missing data.

  • Identified
    January 24, 2023 at 4:19 AM

    We are currently working to resolve an issue that may prevent real-time data from showing in the Commerce Analytics dashboard.

Advertising Reporting Data is delayed
  • Resolved
    January 20, 2023 at 12:21 AM

    All reporting data is now up to date.

  • Identified
    January 18, 2023 at 5:20 PM

    We're currently working to resolve an issue that has caused a delay in Advertising Platform reporting data for 1/17/2023 & 1/18/2023. Please note that Meridian reporting data is unaffected.

Sovrn.co Link Activation
  • Resolved
    January 10, 2023 at 1:49 AM

    This issue is now resolved. All sovrn.co links created during this time should now be functioning.

  • Investigating
    January 09, 2023 at 10:00 PM

    We are currently investigating an issue that may delay the activation of newly created sovrn.co links. We are working to resolve this as soon as possible. We appreciate your patience and will post updates on our status page.

Jan 2023 to Mar 2023