Sovrn - Notice history

Ad Exchange Reporting experiencing degraded performance

Operational

Ad Exchange - Operational

Commerce - Operational

Degraded performance

Ad Exchange Reporting - Degraded performance

Commerce Reporting - Operational

Notice history

Oct 2023

Reporting Delayed for Advertising
  • Resolved
    Resolved

    Advertising analytic data is delayed for Oct 23rd. Our best people are on it. We expect resolution by 6pm Oct 24 UTC

Commerce Analytics Database upgrade
  • Completed
    October 13, 2023 at 12:00 AM
    Completed
    October 13, 2023 at 12:00 AM

    Maintenance has completed successfully

  • In progress
    October 12, 2023 at 10:00 PM
    In progress
    October 12, 2023 at 10:00 PM

    Maintenance is now in progress

  • Planned
    October 12, 2023 at 10:00 PM
    Planned
    October 12, 2023 at 10:00 PM

Sep 2023

Commerce Analytics Database Upgrade
  • Completed
    September 19, 2023 at 9:00 PM
    Completed
    September 19, 2023 at 9:00 PM

    Commerce Analytics may be temporarily unavailable on September 19, 2023 9:00PM UTC to September 19, 2023 11:00PM UTC to preform a required database upgrade. We apologize for any inconvenience caused by this downtime.

Aug 2023

Advertising Reporting Data is delayed
  • Resolved
    Resolved

    This incident has been resolved.

  • Investigating
    Investigating

    There is currently a data delay in the Sovrn Platform caused by a third party. We hope to have data caught up as soon as possible, and will share more updates here as we make progress.

Advertising reporting and analytic data is incomplete for August 16.
  • Resolved
    Resolved

    This incident has been resolved.

  • Investigating
    Investigating

    Advertising reporting and analytic data is incomplete for August 16. We are working to resolve this issue. Expect resolution by 8/17/2023

Aug 2023 to Oct 2023

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