Sovrn - Notice history

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Notice history

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Feb 2023

Advertising Reporting Data is delayed in the Platform
Resolved5 hours 41 minutes
  • ResolvedUTC

    We just resolved the issue!

  • InvestigatingUTC

    We are currently investigating this incident.

Advertising Reporting Data is delayed in the Platform
ResolvedPartial outage4 hours 19 minutes
  • ResolvedUTC

    We just resolved the issue!

  • InvestigatingUTC

    We are currently investigating this incident.

Advertising Reporting Data is delayed in the Platform
Resolved5 hours 54 minutes
  • ResolvedUTC

    Data is no longer delayed.

  • IdentifiedUTC

    We are have identified the issue, and reporting data is recovering.

  • InvestigatingUTC

    We are currently investigating this incident.

Jan 2023

JAN30
Commerce Analytics Database Upgrade
CompletedMaintenance1 hour 18 minutes
  • CompletedJanuary 31, 2023 at 12:18 AMUTC

    Maintenance has completed successfully.

  • In progressJanuary 30, 2023 at 11:00 PMUTC

    Maintenance is now in progress

  • PlannedJanuary 30, 2023 at 11:00 PMUTC

    Scheduled Maintenance: Commerce Analytics will be temporarily unavailable on January 30, 2023 11:00PM UTC to January 31, 2023 2:00AM UTC to preform a required database upgrade. We apologize for any inconvenience caused by this downtime.

Commerce Analytics - Real-Time Data Delayed
Resolved16 hours 57 minutes
  • ResolvedUTC

    All data should now be caught up in Commerce Analytics

  • MonitoringUTC

    We have implemented a fix and currently working to fill missing data.

  • IdentifiedUTC

    We are currently working to resolve an issue that may prevent real-time data from showing in the Commerce Analytics dashboard.

Advertising Reporting Data is delayed
ResolvedPartial outage31 hours 1 minute
  • ResolvedUTC

    All reporting data is now up to date.

  • IdentifiedUTC

    We're currently working to resolve an issue that has caused a delay in Advertising Platform reporting data for 1/17/2023 & 1/18/2023. Please note that Meridian reporting data is unaffected.

Sovrn.co Link Activation
Resolved3 hours 49 minutes
  • ResolvedUTC

    This issue is now resolved. All sovrn.co links created during this time should now be functioning.

  • InvestigatingUTC

    We are currently investigating an issue that may delay the activation of newly created sovrn.co links. We are working to resolve this as soon as possible. We appreciate your patience and will post updates on our status page.

Dec 2022

DEC21
Advertising Analytics Database Upgrade
CompletedMaintenance2 hours
  • CompletedDecember 22, 2022 at 1:00 AMUTC

    Maintenance has completed successfully

  • In progressDecember 21, 2022 at 11:00 PMUTC

    Maintenance is now in progress

  • PlannedDecember 21, 2022 at 11:00 PMUTC

    Advertising Analytics will be temporarily unavailable on December 21, 2022 4:00PM MST to 6:00PM MST to preform a required database upgrade. We apologize for any inconvenience caused by this downtime.

DEC19
Commerce Analytics Database Upgrade
CompletedMaintenance2 hours
  • CompletedDecember 20, 2022 at 1:00 AMUTC

    Maintenance has completed successfully

  • In progressDecember 19, 2022 at 11:00 PMUTC

    Maintenance is now in progress

  • PlannedDecember 19, 2022 at 11:00 PMUTC

    Commerce Analytics will be temporarily unavailable on December 19, 2022 11:00PM UTC to December 20, 2022 1:00AM UTC to preform a required database upgrade. We apologize for any inconvenience caused by this downtime.

Advertising Analytic data is missing from the Platform
ResolvedPartial outage8 hours 54 minutes
  • ResolvedUTC

    All incomplete data has been restored.

  • UpdateUTC

    Reporting data from 12/13/2022 & 12/14/2022 is incomplete. We are working on this.

  • IdentifiedUTC

    The initial problem blocking access to analytic data has been resolved. We are now looking why data from yesterday (12/13/2022) is missing.

  • InvestigatingUTC

    We are currently investigating this incident.

Google Ad Manager Outage
ResolvedMajor outage45 minutes
  • ResolvedUTC

    Google Ad Manager looks to be recovered.

  • InvestigatingUTC

    We are aware of the Google Ad Manager outage and are monitoring the status in real-time. We will share any updates as we receive them.

    https://ads.google.com/status/publisher/incidents/EsQcYmPW6wkQvc9NZ4WB

Advertising Data for 12/7/2022 is missing
ResolvedPartial outage6 hours 10 minutes
  • ResolvedUTC

    Data for 12/7/2022 has been loaded, and is avaailable.

  • InvestigatingUTC

    We are currently investigating this incident.

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Dec 2022 to Feb 2023

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